The error could also mean there isn't enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.Įrror: We couldn't complete the updates. Don't turn off your computer.Įrror: Failure configuring Windows Updates. You'll need to determine the specific error code to investigate how to best resolve this problem These are generic errors that might appear any time a Windows update fails. You can find the error code for the failed update by viewing your update history. Look for KB 2919355 in the list, note the error code, and then contact Microsoft support. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.Įrror: The update is not applicable to your computer. This error might mean that your PC doesn't have the required update KB 2919442 installed. Check to make sure that all important updates, including KB 2919442, are installed on your PC.
If all updates are installed, you might need to refresh your PC. Tap or click Update and recovery, and then tap or click Recovery.
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